Real Estate Lead Intake

(Receptionist/Admin/Assistant) {Randburg}

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Job Description & Expectations

Real estate investor looking for someone to answer incoming marketing calls. You don’t need to live in the Randburg area to apply for this position but you must be available to take phone calls frequently throughout the day and be willing to learn the area well.

The purpose of this position is to rapidly respond to incoming leads. The person in this role is expected to minimise the time between a new incoming lead and contacting the lead directly. Once the lead is on the phone, it is this position’s responsibility to gather information relevant to the potential acquisition of the lead property (A preset form from our online CRM will have the information that should be gathered). During the phone conversation, this position is expected to do basic lead qualification and determine the reason for the potential sale, and the urgency of the opportunity. When as much of the information as possible is gathered, this position is expected to set up and schedule appointments for the acquisition person. 

Some additional responsibilities include:

  1. Continual follow up with leads opportunities that no contact has been made yet. These follow ups will be more active in nature.
  2. Ongoing customer management in the form of regular follow ups to previous leads that did not sell their property. These follow ups will be more passive in nature.
  3. Data maintenance within the CRM.  
  4. Sending out offers to leads that are moving from the active follow up, to the passive follow up stages.

Requirements

  1. Motivated individual who likes to deal with people on the phone
  2. You will be taking up to 200 calls per week so you need to be available
  3. Can work from home no problem
  4. Must be able to speak well on the phone and build rapport with the callers
  5. Learn quickly and take constructive criticism
  6. Must have own phone and computer, able to enter data into computer based CRM system
  7. Know the Randburg/Greater Jhb area or be willing to learn it

Compensation: R4000-R8000 base with performance bonuses

Schedule: Dependent upon person

Employment type: contract / permanent

We will be taking applications via email for the next month and will then start doing phone interviews. 

If you are interested in applying, send me an email with the subject heading “catch that call” in capital letters to jobs at quickbuyproperties dot co dot za. Attach your qualifications, a short description of your desire for the job and why, your 2018 goals personal and professional, and a short synopsis about who you are and what you do now. If you have a resume send it but not required. Please avoid using the gumtree automated form as these applications will ensure you are not shortlisted.